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Frequently Asked Questions

Department of Pubic Safety Paying On-Line
General Questions About Paying On-Line
1.  Is paying on-line safe?
2.  What forms of payment can I use on-line?
3.  Why is my e-mail address required on the payment page?
4.  How do I know that my payment was made?
5.  What is my confirmation number?
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General Questions About Paying On-Line
1. Is paying on-line safe?
Making payments on-line is actually safer and more dependable than paying by mail. This system uses cutting-edge encryption technology to ensure that only those approved by you can have access to your confidential information.
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2. What forms of payment can I use on-line?
Visa, Mastercard, Discover, or American Express (credit or debit cards) for online payments.
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3. Why is my e-mail address required on the payment page?
Your e-mail address will be used to send you a final confirmation of your payment; notify you of problems processing your payment; or notify you of other Department of Public Service services that may be of interest to you. The Department of Public Service will not release your e-mail address information to outside parties.
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4. How do I know that my payment was made?
After completing the payment process, a confirmation page with a corresponding confirmation number will be displayed. You are encouraged to print this page for your records. Additionally, we will send you the same information by e-mail within one hour of your transaction.
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5. What is my confirmation number?
Your personal confirmation number is very important. The confirmation number is used to track the process of your on-line payment in Payment Tracker. After making a payment with the Department of Public Safety on-line payment system, your confirmation number will appear on the final screen. You will also receive the confirmation number by e-mail within an hour after making a payment with the Department of Public Safety on-line payment system. For your records, we suggest you print the final payment page and the e-mail containing the confirmation number.
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