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Selected Frequently Asked Questions
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Frequently Asked Questions

Renewal Questions Inquiry Information & Subscription Users Paying On-Line
General Questions About Paying On-Line
1.  Is paying on-line safe?
2.  What forms of payment can I use on-line?
3.  Why is my e-mail address required on the payment page?
4.  How do I know that my payment was made?
5.  What is my confirmation number?
6.  I had an error while submitting my payment and it did not go through. Yet there is a hold on my account.
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General Questions About Paying On-Line
1. Is paying on-line safe?
Making payments on-line is actually safer and more dependable than paying by mail. This system uses cutting-edge encryption technology to ensure that only those approved by you can have access to your confidential information.
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2. What forms of payment can I use on-line?
You may use either credit/debit card (Visa, MasterCard, Discover, or American Express) or electronic check for on-line license payments.
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3. Why is my e-mail address required on the payment page?
Your e-mail address will be used to send you a final confirmation of your payment; notify you of problems processing your payment; or notify you of other Board of Nursing services that may be of interest to you. The Board of Nursing will not release your e-mail address information to outside parties.
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4. How do I know that my payment was made?
After completing the payment process, a confirmation page with a corresponding confirmation number will be displayed. You are encouraged to print this page for your records. Additionally, we will send you the same information by e-mail within one hour of your transaction.
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5. What is my confirmation number?
Your personal confirmation number is very important. The confirmation number is used to track the process of your on-line payment in Payment Tracker. After making a payment with the Board of Nursing on-line payment system, your confirmation number will appear on the final screen. You will also receive the confirmation number by e-mail within an hour after making a payment with the Board of Nursing on-line payment system. For your records, we suggest you print the final payment page and the e-mail containing the confirmation number.
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6. I had an error while submitting my payment and it did not go through. Yet there is a hold on my account.
The hold will be released within 24-48 hours.
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