Ms.gov Help Portal

Frequently Asked Questions

Issue Solution Contact
I have not received my hunting/fishing license. The Mississippi Department of Wildlife, Fisheries and Parks will best assist you regarding the status and delivery of your license. MDWFP
601-432-2400
support@msegov.com
www.mdwfp.com
Waste Water Inspection Status Please contact the Mississippi Department of Health regarding the status of your inspection. On-Site Waste Water
855-220-0192
support@msegov.com
http://msdh.ms.gov/msdhsite/_static/30,0,78.html
When will I receive my driver's license? The Department of Public Safety will best assist you regarding the delivery of your license. Department of Public Safety
601-987-1212
support@msegov.com
What documents do I need to send to the Department of Health? You must contact the Mississippi Department of Health for Further assistance. On-Site Waste Water
855-220-0192
support@msegov.com
http://msdh.ms.gov/msdhsite/_static/30,0,78.html
I received an "error retrieving information" message. Please contact the Department of Public Safety for assistance. Department of Public Safety
601-987-1212
support@msegov.com
Did the Mississippi Department of Health receive my documents? Please contact the Mississippi Department of Health so they may confirm that your documents were received. On-Site Waste Water
855-220-0192
support@msegov.com
http://msdh.ms.gov/msdhsite/_static/30,0,78.html
Why am I not eligible to pay my reinstatement fee online? Please contact the Department of Public Safety to determine why you are not able to pay your reinstatement fee online. Department of Public Safety
601-987-1212
support@msegov.com
When/How will I receive my food permit? You must contact the Mississippi Department of Health for further assistance. Food Service & Pemits
601-576-7689
support@msegov.com
http://msdh.ms.gov/msdhsite/_static/30,0,77.html
What is the status of my CDL Medical Card submission? Please contact the Department of Public Safety to determine the status of your CDL Medical Card submission? Department of Public Safety
601-987-1212
support@msegov.com
When/How will Mississippi Department of Health send me my invoice? You will need to contact the Mississippi Department of Health for further assistance. On-Site Waste Water
855-220-0192
support@msegov.com
http://msdh.ms.gov/msdhsite/_static/30,0,78.html
I have not received my tax refund. Please contact the Department of Revenue to inquire as to the status of your tax refund. Tax Refunds
601-923-7700
support@msegov.com
https://tap.dor.ms.gov/_/#1
When is my TB class? You will need to contact the Mississippi Department of Health for further assistance. TB Testing Certification
601-576-7705
support@msegov.com
http://msdh.ms.gov/msdhsite/_static/14,0,125,603.html
I need a tag or title for my vehicle. The Department of Revenue will best assist you with your request for a vehicle tag or title. Tags/Titles
601-923-7700
support@msegov.com
http://www.dor.ms.gov/TagsTitles/Pages/default.aspx
Receiving Boat Registration Error "Error has occurred while processing your payment". This has occurred because you are trying to renew more than 30 days prior to your expiration or more than 30 days after the expiration of the current registration. Please contact the Mississippi Department of Wildlife, Fisheries, and Parks for assistance. MDWFP
601-432-2400
support@msegov.com
www.mdwfp.com
I need information regarding a tax lien or garnishment. Please contact the Department of Revenue regarding tax liens or garnishments. Tax Liens/Garnishments
601-923-7391
support@msegov.com
http://www.dor.ms.gov/Pages/Contact-Us.aspx
I want to pay my taxes online. Please contact the Department of Revenue to register through TAP so you may pay your taxes online. Tax Payer Access Point (TAP)
601-923-7700
support@msegov.com
https://tap.dor.ms.gov/_/#1
I cannot login to my account. Please contact ACE for assistance with your account. ACE
601-359-1343
support@msegov.com
http://www.dfa.ms.gov/dfa-offices/mmrs/mmrs-applications/ace/
I need a birth/death certificate. Please contact the Department of Health, Vital Records Division, to order a copy of your birth/death certificate. Vital Records
601-206-8200
support@msegov.com
http://msdh.ms.gov/msdhsite/_static/31,0,109.html
I need an employment verification of a State employee. Please contact the Department of Finance and Administration for employment verification assistance. Human Resources
601-359-3402
webmaster@dfa.ms.gov
http://www.dfa.ms.gov/
I need to register or dissolve a business or corporation with the State of Mississippi. Please contact the Secretary of State's office to register or dissolve your business or corporation. Business Services
601-359-1633
support@msegov.com
http://www.sos.ms.gov/BusinessServices/Pages/default.aspx
I need to have taxes withheld for a Mississippi employee or business. Please contact the Department of Revenue for information regarding paying taxes to the State of Mississippi. New Account Registration
601-923-7700
support@msegov.com
I need to check on the status of my reinstatement fee payment. Please contact the Department of Public Safety regarding the status of your driver's license reinstatement. Department of Public Safety
601-987-1212
support@msegov.com
I can't login to ACE The Department of Finance and Administration (DFA) will best assist you with your request ACE
601-359-1343
support@msegov.com
http://www.dfa.ms.gov/dfa-offices/mmrs/mmrs-applications/ace/