Frequently Asked Questions
| Issue | Solution | Contact |
|---|---|---|
| I have not received my hunting/fishing license. | The Mississippi Department of Wildlife, Fisheries and Parks will best assist you regarding the status and delivery of your license. |
MDWFP 601-432-2400 Website |
| Waste Water Inspection Status | Please contact the Mississippi Department of Health regarding the status of your inspection. |
Department of Health - On-Site Wastewater Division 1-855-220-0192 Website |
| When will I receive my driver's license? | The Department of Public Safety will best assist you regarding the delivery of your license. |
Department of Public Safety 601-987-1212 Website |
| What documents do I need to send to the Department of Health? | You must contact the Mississippi Department of Health for Further assistance. |
Department of Health - On-Site Wastewater Division 1-855-220-0192 Website |
| I received an "error retrieving information" message. | Please contact the Department of Public Safety for assistance. |
Department of Public Safety 601-987-1212 Website |
| Did the Mississippi Department of Health receive my documents? | Please contact the Mississippi Department of Health so they may confirm that your documents were received. |
Department of Health - On-Site Wastewater Division 1-855-220-0192 Website |
| Why am I not eligible to pay my reinstatement fee online? | Please contact the Department of Public Safety to determine why you are not able to pay your reinstatement fee online. |
Department of Public Safety 601-987-1212 Website |
| When/How will I receive my food permit? | You must contact the Mississippi Department of Health for further assistance. |
Food Service & Pemits 601-576-7689 support@msegov.com Website |
| What is the status of my CDL Medical Card submission? | Please contact the Department of Public Safety to determine the status of your CDL Medical Card submission? |
Department of Public Safety 601-987-1212 Website |
| When/How will Mississippi Department of Health send me my invoice? | You will need to contact the Mississippi Department of Health for further assistance. |
Department of Health - On-Site Wastewater Division 1-855-220-0192 Website |
| I have not received my tax refund. | Please contact the Department of Revenue to inquire as to the status of your tax refund. |
Tax Refunds 601-923-7700 Website |
| When is my TB class? | You will need to contact the Mississippi Department of Health for further assistance. |
TB Testing Certification 601-576-7705 Website |
| I need a tag or title for my vehicle. | The Department of Revenue will best assist you with your request for a vehicle tag or title. |
Tags/Titles 601-923-7700 Website |
| Receiving Boat Registration Error | "Error has occurred while processing your payment". This has occurred because you are trying to renew more than 30 days prior to your expiration or more than 30 days after the expiration of the current registration. Please contact the Mississippi Department of Wildlife, Fisheries, and Parks for assistance. |
MDWFP 601-432-2400 Website |
| I need information regarding a tax lien or garnishment. | Please contact the Department of Revenue regarding tax liens or garnishments. |
Tax Liens/Garnishments 601-923-7391 Website |
| I want to pay my taxes online. | Please contact the Department of Revenue to register through TAP so you may pay your taxes online. |
Tax Payer Access Point (TAP) 601-923-7700 Website |
| I cannot login to my account. | Please contact ACE for assistance with your account. |
ACE 601-359-1343 Website |
| I need a birth/death certificate. | Please contact the Department of Health, Vital Records Division, to order a copy of your birth/death certificate. |
Vital Records 601-206-8200 VRInfo@HealthyMS.com Website |
| I need an employment verification of a State employee. | Please contact the Department of Finance and Administration for employment verification assistance. |
Human Resources 601-359-3402 Website |
| I need to register or dissolve a business or corporation with the State of Mississippi. | Please contact the Secretary of State's office to register or dissolve your business or corporation. |
Business Services 601-359-1633 Website |
| I need to have taxes withheld for a Mississippi employee or business. | Please contact the Department of Revenue for information regarding paying taxes to the State of Mississippi. |
New Account Registration 601-923-7700 support@msegov.com Website |
| I need to check on the status of my reinstatement fee payment. | Please contact the Department of Public Safety regarding the status of your driver's license reinstatement. |
Department of Public Safety 601-987-1212 Website |
| I can't login to ACE | The Department of Finance and Administration (DFA) will best assist you with your request |
ACE 601-359-1343 Website |
Service Specific Faqs
When/How you will receive your Food Permit:
Wastewater Inspection Status:
The status of your Tax Refund: